TOMSCOUT Binder
Help Center
Sizing, Safety, Shipping & Returns. Answered with Care
Your most-asked questions, answered by and for the queer community — from first-time binder fit to discreet packaging and support.
Product & Binding Safety
Yes — when done with care. A well-fitted binder, used with breaks and self-awareness, is safe for most people.
Always listen to your body. Binding shouldn’t cause pain, bruising, or breathing issues. When in doubt, take it off and rest.
Always listen to your body. Binding shouldn’t cause pain, bruising, or breathing issues. When in doubt, take it off and rest.
During your first 1–2 months of binding, it’s best to limit wear to around 6–8 hours a day to give your body time to adjust.
Once you’re comfortable and confident in your binder, longer wear times can be totally safe — just keep listening to your body.
Always remove your binder before sleep, and take rest days when you need them.
Once you’re comfortable and confident in your binder, longer wear times can be totally safe — just keep listening to your body.
Always remove your binder before sleep, and take rest days when you need them.
No — sleeping in a binder puts stress on your lungs, ribs, and circulation.
Instead, try a soft compression top or loose sleepwear if you need comfort at night. Your body deserves rest.
Instead, try a soft compression top or loose sleepwear if you need comfort at night. Your body deserves rest.
Yes — as long as your binder fits well and lets you move comfortably.
For light to moderate activity like walking, working, dancing, or running errands, binding is typically fine.
Choose only binder styles that are designed for active movement — with stretch, breathability, and freedom to move.
Your binder should support you — never restrict you.
For light to moderate activity like walking, working, dancing, or running errands, binding is typically fine.
Choose only binder styles that are designed for active movement — with stretch, breathability, and freedom to move.
Your binder should support you — never restrict you.
Stop immediately and remove the binder.
Pain, pressure, or restricted breathing means your body needs a break — or a better fit. Don’t push through it. We're here to help you find comfort and safety together.
Pain, pressure, or restricted breathing means your body needs a break — or a better fit. Don’t push through it. We're here to help you find comfort and safety together.
Our binders are designed with care — shaped by real-world feedback from our customers and our own lived experience in the queer community.
While we aren't a medical provider, we prioritize comfort, breathability, and body awareness in every design — so you can bind safely, on your terms.
While we aren't a medical provider, we prioritize comfort, breathability, and body awareness in every design — so you can bind safely, on your terms.
Sizing & Fit Help
Start with your top bust measurement (taken around the fullest part of your chest) and your body weight. Match them to our sizing chart to find your best fit.
Each TOMSCOUT binder has its own specific chart — so always refer to the one listed on the product page.
Each TOMSCOUT binder has its own specific chart — so always refer to the one listed on the product page.
You’ll need two key numbers:
• Your top bust — measured around the fullest part of your chest
• Your body weight — in kg
Use a flexible measuring tape, keep it level, and stand relaxed — no need to over-tighten.
• Your top bust — measured around the fullest part of your chest
• Your body weight — in kg
Use a flexible measuring tape, keep it level, and stand relaxed — no need to over-tighten.
If you're in between sizes:
• Choose the larger size if you have broad shoulders or prefer more comfort
• Choose the smaller size if you want more compression and are on the lower end of the weight range
Still unsure? Reach out — we’re happy to help with a personal recommendation.
• Choose the larger size if you have broad shoulders or prefer more comfort
• Choose the smaller size if you want more compression and are on the lower end of the weight range
Still unsure? Reach out — we’re happy to help with a personal recommendation.
Yes! If you don’t have a measuring tape, you can still estimate your top bust using your bra or sports bra size.
We’ve created a helpful Bra Size to Bust Conversion Chart to guide you — no tools required.
While this method is a great backup, we still recommend measuring with a soft tape for the most accurate fit.
👉 View the Bra Size Converter
We’ve created a helpful Bra Size to Bust Conversion Chart to guide you — no tools required.
While this method is a great backup, we still recommend measuring with a soft tape for the most accurate fit.
👉 View the Bra Size Converter
A good fit feels snug — but never painful.
You should be able to breathe fully, move freely, and wear it for hours without sharp discomfort. It should flatten your chest without digging in, causing bulges, or leaving red marks.
If it hurts, pinches, or feels wrong — it’s not your size.
You should be able to breathe fully, move freely, and wear it for hours without sharp discomfort. It should flatten your chest without digging in, causing bulges, or leaving red marks.
If it hurts, pinches, or feels wrong — it’s not your size.
Absolutely. Our Fit Guarantee means you can exchange your binder for another size within 14 days — no stress.
Just make sure it’s unworn (besides trying it on), and reach out to our support team to start the process.
Just make sure it’s unworn (besides trying it on), and reach out to our support team to start the process.
Shipping & Orders
Yes — we ship to over 60 countries worldwide.
Whether you're in a major city or a small town, we do our best to get TOMSCOUT binders where they’re needed most. 🌍
Just enter your address at checkout to see delivery options for your country — no extra steps needed.
Whether you're in a major city or a small town, we do our best to get TOMSCOUT binders where they’re needed most. 🌍
Just enter your address at checkout to see delivery options for your country — no extra steps needed.
Shipping time depends on your location:
• Singapore & Malaysia: 2–5 business days
• Asia Pacific: 4–10 business days
• North America & Europe: 6–14 business days
• Other Regions: 7–21 business days
You’ll receive a tracking number by email the moment your order ships.
• Singapore & Malaysia: 2–5 business days
• Asia Pacific: 4–10 business days
• North America & Europe: 6–14 business days
• Other Regions: 7–21 business days
You’ll receive a tracking number by email the moment your order ships.
Yes — always.
Your order will arrive in plain, unmarked packaging with no mention of TOMSCOUT, binders, or gender on the label.
We know how much privacy matters — especially for queer and trans folks — and we ship with that care in mind.
Your order will arrive in plain, unmarked packaging with no mention of TOMSCOUT, binders, or gender on the label.
We know how much privacy matters — especially for queer and trans folks — and we ship with that care in mind.
If your order is delayed, missing, or damaged — we’ve got you.
Just email us at hello@tomscout.com with your order number and details.
We typically respond within 3 business days, and we’ll do everything we can to make things right.
Just email us at hello@tomscout.com with your order number and details.
We typically respond within 3 business days, and we’ll do everything we can to make things right.
Payment & Checkout
We accept major credit and debit cards (Visa, Mastercard, AMEX), plus PayPal, Apple Pay, and Google Pay.
You can switch to your local currency using the selector at the bottom of any page — pricing updates automatically.
You can switch to your local currency using the selector at the bottom of any page — pricing updates automatically.
Yes — your security is our priority.
Our site is protected with a GoDaddy SSL certificate, and all payments are encrypted with 256-bit SSL technology.
We never store your full card details. Your checkout is handled by trusted global payment providers.
Our site is protected with a GoDaddy SSL certificate, and all payments are encrypted with 256-bit SSL technology.
We never store your full card details. Your checkout is handled by trusted global payment providers.
If your order hasn’t shipped yet, email us at hello@tomscout.com within 2 hours of placing it, and we’ll help update it.
If it’s already on the way, we can’t make changes — but you’re welcome to request an exchange once it arrives.
If it’s already on the way, we can’t make changes — but you’re welcome to request an exchange once it arrives.
On the cart page, enter your promo code in the “Discount code” field and click Apply.
Only one promo code can be used per order, and it must be entered before you complete checkout.
Only one promo code can be used per order, and it must be entered before you complete checkout.
Returns, Exchanges & Fit Guarantee
No worries — you’re covered by our Fit Guarantee.
If your binder doesn’t fit right, you can request an exchange for another size (as long as it’s unworn, except for trying on).
If your binder doesn’t fit right, you can request an exchange for another size (as long as it’s unworn, except for trying on).
Yes — as long as it meets our return criteria.
Items must be unworn (besides trying it on), with tags attached and in original condition. Returns are available for store credit or exchange.
Items must be unworn (besides trying it on), with tags attached and in original condition. Returns are available for store credit or exchange.
• Items must be returned unworn, unwashed, and with tags intact.
• We only allow one exchange per order.
• We currently do not offer refunds — only store credit or exchange.
Need help with sizing before exchanging? Reach out — we’ll guide you to your best fit.
• We only allow one exchange per order.
• We currently do not offer refunds — only store credit or exchange.
Need help with sizing before exchanging? Reach out — we’ll guide you to your best fit.
You have 14 days from the date of delivery to request a return or exchange.
Email us at hello@tomscout.com with your order number and what you'd like to exchange or return.
Email us at hello@tomscout.com with your order number and what you'd like to exchange or return.
Still Have Questions?
We’re here to help. If you didn’t find what you need above: