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An artistic representation of a watercolor brush pen, accompanied by turquoise watercolor, illustrating the TOMSCOUT Policies.

TOMSCOUT Sales Policy

Your Satisfaction is Our Priority

We are wholeheartedly dedicated to ensuring your complete satisfaction with every item you receive.


Your trust in us motivates our unwavering commitment to providing you with a seamless and hassle-free shopping experience.

T&C apply

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Last updated: December 12, 2023

 

Kindly take a moment to carefully review the following information:

Order and Purchase Guidelines:

  • Each order placed is considered an independent transaction.

  • Please thoroughly review of your order details before finalizing your purchase, as confirmed orders cannot be amalgamated, combined, or merged with new or separate orders.

  • The merging or combining of previous orders with new orders to exploit subsequent sales, discounts, or promotional offers is not permitted.

  • Any modifications, cancellations, or adjustments made to a confirmed order will adhere to our standard exchange and return policy.

 

Sales, Discounts, and Promotions:

  • All promotional content and offers are released simultaneously and are available to all customers. This strategy ensures fairness and avoids creating a perception of exclusivity, promoting trust and inclusivity among customers.

  • Free shipping promotions are available exclusively with our economy shipping service and do not apply to priority express services.

  • Customers are responsible for acknowledging the expiration date or validity period of promotional offers before purchase. This helps in ensuring eligibility for the discount and encourages timely decision-making.

  • Discounts and promotional offers are exclusively applicable at the time of purchase. Retroactive application to previous orders is not permitted, fostering a sense of urgency and timely decision-making.

  • Each promotional offer comes with a designated expiration date or specified validity period. Once expired, the promotional benefits cannot be extended or applied to subsequent orders, emphasizing the limited-time nature of the offer.

  • Attempting to combine multiple discounts, codes, or promotions that are not intended to be used together is not permitted. The most beneficial discount applicable to the order is accepted by the system, preventing confusion or dissatisfaction among customers.

 

Any attempts to manipulate orders in an effort to exploit subsequent sales or discounts are prohibited and will be subject to our standard exchange and return policies.

TOMSCOUT reserves the right to cancel orders or revoke discounts obtained through such practices.